What is a business letter? What are the importance of Business letter?

What is a business letter?
A business letter is a letter written in a formal language from one business organization to another for business transactions, correspondence between the organizations, its customers, clients, and other external parties. Business letters are written for various reasons like:
1. To place an order for supplies
2. To reply to a request
3. To identify a mistake that was committed
4. To apologize for a wrong.
5. To request for action from another party.
6. To inquire about a product or
7. To simply convey goodwill.

Business letters are sometimes called snail-mail (in contrast to an email, which is faster. Even today, the business letter is still very useful because it produces a permanent record, is confidential, formal and delivers persuasive, well-considered messages.

Importance of Business Letters
Business letters are important for the following reasons:
1. Helps organizations in strengthening their relationship with customers, stakeholders, suppliers, etc., all those people with whom they have to do business.
2. These letters can be filed for future references and they serve as an important record of information.
3. They help in conveying information that is confidential or complex.
4. Letters help companies reach organizations, clients, shareholders, and others who are geographically in distant places.
5. They help companies to ensure the quality of their products, services, and deliveries. Thus, the mutual exchange of information helps in filling the gaps and eventually helps in the smooth functioning of the organization and contributes towards its growth.